PRIVACY POLICY
LAST UPDATED: SEPTEMBER 12, 2024
1. OVERVIEW
At Machida Shoten Toronto Ltd. (the “Company”, “we” or “us”), we use our website and other internet-based
tools
for the following purpose:
Located in the heart of Toronto, we are a ramen restaurant offering authentic flavours and convenient online
ordering for pick-up or delivery.
We are required to collect and retain information about the people and companies that access and use the
website
(“Users” or “you”). This Policy applies to our privacy practices on all communications between the Company
and
Users, including but not limited to communication via:
the Company website (including the website hosted at www.machidashoten.ca and any other web domain used by
the
Company to communicate with users now or in the future);
any mobile, computer, or tablet-based application currently offered by Company or developed in the future by
the
Company; and
all other services provided by the Company, as described on the Website (Items 1 to 3 are collectively
referred
to as the "Website").
This Privacy Policy (“Policy”) sets out how we use, protect, collect and preserve information submitted by
Users, including User information gathered by our technology. This Policy should be read in conjunction with
any
Terms of Use or policies available on the Website.
By accessing or submitting any information through the Website, you are agreeing to the terms of this
Policy.
You are prohibited from accessing or using the Website unless you fully understand and agree to this Policy
and
all Terms of Use available for review on the Website.
If you have any questions about this Policy, please contact us by sending an email with your questions to
[email protected] before accessing or entering any information on the Website.
2. INFORMATION ABOUT USERS WE COLLECT AND STORE
When you access and use the Website, we will collect and retain all personal identifying information
submitted
to us.
We will take steps to protect the information submitted to us by Users and we will not disclose any personal
identifying information without the consent of Users, unless otherwise set out in this Policy.
Personal identifying information may include but is not necessarily limited to:
Full name, phone number, email address and IP address.
We will not use personal identifying information to contact you for any reason unrelated to your use of the
Website or for commercial reasons unrelated to the business of the Company. Except with your consent or
where
required by law, we will not provide personal identifying information to any third party.
3. ADDITIONAL DATA COLLECTED
To learn about your experience as a User and to make periodic improvements to the Website and our business,
we
may collect and retain certain information. We will automatically record information about your activity on
the
Website. This may include your Internet Protocol (IP) address, operating system, geolocation information,
locale
preferences, identification numbers associated with your computers and mobile devices, your mobile carrier,
date
and time stamps associated with transactions, system configuration information, metadata, and other
electronic
interactions with the Company and the Website.
4. COOKIES
To facilitate the collection of information and to enhance the experience of Users of the Website, we use
cookies which may be stored on Users’ computers and/or devices so that we can recognize Users when they
return.
You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However,
changing such settings may result in you not being able to use the Website, either in its entirety or
certain
features.
Using cookies, you may have the option to allow us to save your user ID and login password for future logins
to
the Website.
Cookies that are stored on your computer and/or device after visiting the Website may be recognized for
advertising purposes and to show you targeted advertisements after you visit the Website.
For more information on the cookies we use or to opt-out, please contact us at
[email protected].
5. REMARKETING
We may engage in "remarketing" activities using third-party services, which may include but are not limited
to
Google Ads, Google Analytics, and Facebook. By using the Website, you consent to allow us to provide
information
to third- party service parties who may present you with advertisements about the Company after you visit
the
Website. We will provide third-party providers of remarketing services with the minimum amount of
information
required to facilitate remarketing, and in no circumstances will Company provide any personal identifying
information to third-parties for the purpose of remarketing.
6. PERMITTED USES OF DATA
We use data collected from the Website for various purposes, including to: provide the Website to you and
accompanying customer support; notify you about updates and changes to the Website; prevent and address
technical issues with the Website; monitor usage of the Website.
Without restriction, we may use any information you submit through the Website for any purpose we deem
appropriate so long as it is anonymous and stripped of any and all personal identifying information.
We may use the data collected from the Website, devices, browsers, and any other sources, for its own
purposes,
both related to and unrelated to improving the Website.
7. LEGAL BASIS FOR PROCESSING PERSONAL IDENTIFYING INFORMATION
We may process your personal identifying information for a number of reasons, including:
performing a contract with you relating to the Website;
you have provided us consent to do so;
fulfilling a legal obligation;
fulfilling our legitimate interests, which are not overridden by your rights;
for payment processing purposes.
8. ACCESSING, CORRECTING & DELETING YOUR PERSONAL INFORMATION
If you wish to access or amend your personal information or to request that we permanently delete your
personal
information from our servers, please send an email to
[email protected]. We will ensure your personal
information is accessible, amended and/or deleted in a reasonable time after receiving that request.
Deleting
such information may require us to terminate any account you may have created in its entirety and prevent
you
from using the Website.
So long as your account remains active, we will preserve your personal information in accordance with the
Policy.
You may decline to share certain personal information with us, in which case you may not be able to use the
Website, either in its entirety or certain features.
When deleting your information, whether by request or due to inactivity, we will use standard electronic
means
to remove your personal information from our files.
We will also retain any and all information that we are required to retain under any applicable laws for the
full duration of time required under those laws.
9. KEEPING YOUR DATA SECURE
We will store your information in electronic format on industry-standard servers that we have selected.
Except
where required to do so by law, we will not store your personal information in any physical or paper-based
format.
The servers we select to store information engage security software and generally accepted standards to
protect
personal information. The software used by these servers is intended to prevent unauthorized access or
improper
use.
However, no security system is perfect and there is always a risk of unauthorized parties accessing your
personal information. Therefore, we make no guarantees or representations as to the technical or legal
compliance of the servers we use. We cannot guarantee the complete protection and security of your personal
information.
Our servers are located exclusively in Canada.
10. SECURITY BREACHES
In the event the personal information of a User is disclosed as the result of any breach of security of the
Website or its servers, regardless of who is at fault, we will take steps to advise all known affected Users
within a reasonable timeframe of learning of the breach.
11. THIRD-PARTY APPLICATIONS
To provide an enhanced experience to Users, including to track conversions and analytics, we may engage
services
and features controlled by third-parties. We cannot control or dictate how any third-party application you
use
in conjunction with the Website, now or at any point in the future, will treat any personal information you
transmit through their servers when using the Website. We advise you to contact these parties directly to
review
their privacy policies.
Without limitation, the Company uses or may use the following third-party applications and services in
conjunction with the Website:
Google Analytics, Meta Pixel
By using any of these third-party application to interact with the Website, we will not be given access to
your
login credentials, user name, password, payment information, or any information you may provide directly to
these applications.
12. USE OF WEBSITE BY MINORS
With the following restrictions, the Website may be accessed in certain circumstances by persons under the
age
of 18.
We take the following precautions to protect the safety and information of persons under the age of 18:
Persons under the age of 13 are prohibited from using the Website without the express permission and direct
supervision of a parent or guardian. Persons under the age of 13 are prohibited from submitting any personal
identifying information through the Website. The Company will immediately delete any personal identifying
information submitted in violation of this Policy.
13. DISCLOSURE OF PERSONAL INFORMATION
In certain situations, we may be required to disclose personal data in response to lawful requests by public
authorities, including to meet national security or law enforcement requirements.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to
the
prospective seller or buyer of such business or assets.
If the Company or its assets are acquired by a third party, in which case personal data about Users may be
one
of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation,
or
in order to enforce or apply our Terms of Use; or to protect the rights, property, or safety of the Company,
our
Users, or others. This includes exchanging information with other companies and organizations for the
purposes
of fraud protection and credit risk reduction.
14. USER REFERRAL SERVICE
You can choose to provide us with the names and email addresses of individuals or organizations that you
feel
would be interested in learning more about our products and services. When you choose to engage this
service, we
may send a preliminary email to each address provided to us, inviting the contact to visit our website. We
continue to store the contact details in order to track the success of our referral service.
15. AMENDING THIS POLICY
This Policy may be updated and amended from time to time. We reserve the right to change this Policy at any
time, and any amended Policy is effective upon posting to the Website. We will make efforts to communicate
any
changes to this Policy we deem material, in our sole discretion, via email or notifications on the Website.
Your
continued use of the Website will be deemed acceptance of any amended Policy.
16. CONTACT US
We encourage you to send us questions and inquiries on this Policy and the steps we take to keep your
personal
information secure. Please send us an email:
[email protected]
We will respond to all inquiries on the Policy within 10 days.
